Shipping policy
We are dedicated to delivering your exquisite artificial jewelry safely and efficiently. We are proud to offer Free Shipping on all orders across the world.
1. Shipping Costs & Destinations
- Shipping Cost: Free ($0.00) on all orders.
2. Order Processing & Handling Time
Domestic (United States):
- Order Cut-off Time: 6:00 PM EST.
- Handling Time: Same business day or very next business day.
International Shipments:
- Order Cut-off Time: 6:00 PM EST.
- Handling Time: Within 2 business days.
Note: Orders placed after 6:00 PM EST will be processed starting the following business day.
3. Transit Time & Delivery
Once your order has been processed and handed over to the carrier, the following transit times apply:
Domestic (United States):
- Transit Time: 5 to 8 business days.
International:
- Transit Time: 6 to 12 business days.
4. Tracking Your Order
Once your order ships, you will receive a confirmation email containing your tracking number. Please allow up to 24 hours for the tracking information to update in the carrier's system.
5. Order Changes & Cancellations
If you need to change or cancel your order, please contact us immediately. We process orders quickly (Monday through Sunday), and once an order has entered the shipping process, we may not be able to modify it.
6. Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact our support team immediately. We will work with the carrier to resolve the issue and ensure you receive your order.
Contact Us
If you have any questions regarding our shipping policy, please contact us:
- Email: info@boundjewels.com