Payment Policy

At Bound Jewels, we aim to ensure that the checkout process for all our customers is smooth and secure. Below is the information regarding the payment process when making an order with us.

Payment Options

We are using Shopify Payments to process customer checkout and transactions.

Shopify payments support following secure payment methods:

Shop Pay, Paypal, Mastercard, VISA Card, Google Pay, Apple Pay and American Express.

All payments are processed securely to protect your personal and financial information.

Payment Requirements for Orders

All orders must be paid for in full at the time of checkout. Orders will not be processed, packed, or shipped until the payment authorization is successful.

Billing Responsibility

Customers are responsible for ensuring that the billing information provided during checkout is accurate and corresponds with the information linked to the chosen payment method. Entering incorrect or insufficient billing information may cause delays or cancel the order.

Eligibility for Refund

Bound Jewels provides a 45-day money-back guarantee for eligible orders. For more information on eligibility, timelines, and procedures, please refer to our Refund Policy.

Unsuccessful or Declined Payments

If the payment is unsuccessful, incomplete, or suspected by our payment processor, the order may not be confirmed. Orders that are unpaid or unresolved may be automatically canceled.

Billing Concerns or Inquiries

If you encounter a billing problem or have questions about your payment, our support team is available to assist you. Please contact us at admin@boundjewels.com and we will do our best to resolve the issue as soon as possible.

Changes to Payment Policy

Bound Jewels reserves the right to make changes to the payment policy from time to time as a result of operational, legal, or service-related changes. The updated terms will come into effect as soon as they are posted on our website.

By making a purchase through Bound Jewels, you agree that you understand and accept the terms and conditions outlined in this Payment Policy.